Natomas Towing & Transport Logo
24/7 Service

SACRAMENTO
916.925.3366

WEST SACRAMENTO
916.925.3366

YUBA CITY
530.755.2929

Natomas Towing & Transport Logo

Natomas Towing & Transport

FAQs

Natomas Towing and Transport Frequently Asked Questions

1. Do you accept AAA®?

Yes, we do provide AAA® roadside service and towing. Call us at 916.925.3366 or 530.755.2929 for Yuba City 24 hours a day, 7 days a week.

2. How do I know if I need a flatbed?

We can help you decide when you call and provide us details about your situation. Typically, 4-wheel drive, all-wheel drive, or vehicles with a flat tire opposite of the drive axle (such as a front flat on a rear-wheel drive car) are good candidates for a flatbed tow. Also, vehicles with excessive damage resulting from an accident and vehicles needing special handling, such as those modified from original manufacturer production and exotic cars, are best transported on a flatbed truck.

3. What information do I need to get my car towed?

Tell us the location of your vehicle, the type of vehicle you have (including the year, make, model, color and license plate), the circumstances of your situation, and the address of the business where your car is being towed, your phone number and how you are paying.

4. What are your hours of operation?

We tow vehicles 24 hours a day, 7 days a week.

5. Do I have to be with the vehicle?

Typically we request that you are with the vehicle. This will allow us to verify ownership of the vehicle and gain access to your vehicle to provide the best possible service. If you are not able to be present, please let us know and we will try to work with you under any special circumstances that may occur.

6. What forms of payment do you accept?

We accept insurance, cash and major charge cards (Discover®, American Express®, MasterCard® and Visa®).

7. Will you tow my vehicle to a specific auto repair shop?

Absolutely! Let dispatch – 916.925.3366 – know where you want us to deliver your vehicle. We’ll take it to your house or your preferred repair shop. We can also recommend a service station if you wish.

8. What is this going to cost me?

The cost of each tow varies depending on the circumstances involved. We will provide you a fair cost estimate.

9. What services do you offer?

We provide local and long-distance, motorhome and flatbed towing. We also offer emergency roadside assistance such as tire changes, lock out services, battery jumpstarts, fuel delivery and tire changes. We also pull vehicles from sand, mud, a ditch and other sticky situations.

Roadside Assistance
Winch-Out Service

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